

User Research & Strategic Design Consulting
Conducting comprehensive user studies using qualitative and quantitative methods to strategize product design and service improvements.
Educational Program Design
Creating inclusive and engaging learning experiences for diverse populations, with a focus on language acquisition and applied skills.

Project Management and Facilitation
Overseeing complex, multi-stakeholder projects and facilitating cross-functional team collaboration, especially for community-based organizations and those focused on social impact and non-profits.